A Metro Detroit cleaning company that began during its founder’s personal struggles has evolved into a community cornerstone, maintaining a perfect customer rating while serving businesses and residents across the region since 2017.
Dechord Building Services was founded by Kevin Shropshire, a Detroit native who overcame homelessness and a series of unfulfilling jobs to pursue his entrepreneurial ambitions. What started as a determined effort to build something meaningful has grown into a multi-service operation specializing in commercial and residential cleaning and maintenance.
The company has maintained a five-star Google rating throughout its years of operation, a testament to its commitment to quality service. Customer feedback reflects the company’s attention to detail and professional approach. Mark Robinson, a client, praised the service as offering “great friendly service, timely and reasonably priced” with “great communication via email as far as reminders,” adding that he would “definitely use again in the future.”
Another satisfied customer, Mariann Davenport, shared her experience with the company’s carpet cleaning services, noting that her furniture “looks like brand new.” She emphasized that Kevin “went above and beyond” for their needs, awarding the service “10+ stars.”
The professional cleaning service offers a comprehensive range of solutions including janitorial cleaning, residential cleaning, carpet cleaning, window cleaning, and construction cleaning. While the company provides multiple services, janitorial work comprises the majority of its business operations.
What distinguishes this locally owned and operated business from competitors is its approach to client relationships. The company markets itself as offering an “anti-contract” advantage, meaning clients are not locked into long-term agreements. This flexibility appeals to businesses seeking quality service without extended commitments.
The company targets small, medium, and large businesses operating in facilities exceeding 2,000 square feet. Its client base includes offices, medical facilities, schools, gymnasiums, and warehouses throughout the Metro Detroit area. By positioning itself as a one-stop solution for cleaning and maintenance needs, the company eliminates the hassle of coordinating multiple service providers.
Beyond commercial operations, Shropshire has integrated community service into the business model. As a Christian entrepreneur who prioritizes faith in his business approach, he has established programs designed to give back to the community he grew up in. The company provides complimentary cleaning services to individuals who cannot afford professional cleaning, extending support to those facing financial hardship.
One of the company’s signature initiatives is an annual breast cancer awareness program that offers free carpet cleaning to individuals struggling with breast cancer. This program reflects Shropshire’s commitment to supporting community members during difficult times, combining business expertise with compassionate service.
The founder’s vision extends beyond Metro Detroit. Long-term plans include expanding operations to multiple states while maintaining the same standard of service and community engagement that has defined the company’s success in Michigan. This expansion strategy reflects confidence in the business model and the growing demand for reliable, flexible cleaning services.
The journey from personal hardship to business success illustrates a broader narrative about entrepreneurship and resilience. Shropshire’s path from college dropout bouncing between dead-end jobs to running a successful service company demonstrates the potential for transformation through determination and hard work.
For businesses seeking commercial cleaning solutions without the constraints of long-term contracts, the company’s model offers an alternative to traditional service agreements. The combination of multiple service offerings under one provider simplifies facility management for business owners and property managers.
As the company continues to grow, its dual focus on commercial excellence and community service sets it apart in an industry often characterized by impersonal corporate operations. By maintaining strong customer relationships, delivering consistent quality, and supporting community members in need, the company has built a reputation that extends beyond typical business metrics.
The success of this Detroit-based operation demonstrates how local businesses can thrive by combining professional service delivery with authentic community engagement, creating value that resonates with both commercial clients and residents alike.